Premium Member Alessandro Machi Posted November 20, 2008 Premium Member Share Posted November 20, 2008 Sad to hear this, one more setback for small format enthusiasts. How can something be a setback when the magazine arrived 15 years after Super-8 was supposed to be gone? I wasn't real impressed with billing services. I paid 142 dollars last year for first class service, that was what Paypal charged me. I knew that was too much but I paid it anyways. I was billed this year for 79 or 99, but whenever I emailed back and explained that I had paid 142 dollars last year, can I get a partial credit, I would NEVER hear back. Just another bill would show up reflecting the bill with no credit applied. I hope my experience was not the norm. Link to comment Share on other sites More sharing options...
Andries Molenaar Posted November 20, 2008 Share Posted November 20, 2008 (edited) How can something be a setback when the magazine arrived 15 years after Super-8 was supposed to be gone? I wasn't real impressed with billing services. I paid 142 dollars last year for first class service, that was what Paypal charged me. I knew that was too much but I paid it anyways. I was billed this year for 79 or 99, but whenever I emailed back and explained that I had paid 142 dollars last year, can I get a partial credit, I would NEVER hear back. Just another bill would show up reflecting the bill with no credit applied. I hope my experience was not the norm. The weak spot was the administration of the subscriptions at the publisher's end. I expect they lost scores of subscribers (if not hundreds) by their poor handling of e-mail enquiries and their offensive bureaucratic handling when people actually made it through the first subscription. But I must say the other magazine, super8today, is hardly any better. They excell especially at not answering simple questions. And thus not selling anything around $100 Edited November 20, 2008 by Andries Molenaar Link to comment Share on other sites More sharing options...
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