client question

[Paul Brenno]

This is a sensitive post, no names will be used, only " client " and " talent "......

 

I produced a video for a " client " in August. The " talent " highlighted for the video for I was just told today hasn't ever seen the finished work. I was told when the " client " hired me, the video was for talents family, so thought nothing of it, except please the client.

 

I was at a funeral today for a family member, in attendance was the sister of the " talent "...I was told by the family member of the talent how upset they were that the client hasn't shared the video with them.

 

My question is, should I sent the talent the video I have or steer clear ??

I have spoken with the talent, as we are related through marriage turns out, but I also know to respect the client who paid me, regardless of how any feels.....

 

 

[David Mullen ASC]

First thing would be to ask the client what's going on before doing anything.

[Paul Brenno]

Yeah, that's what I was thinking....I've been paid, but just surprised his family hasn't seen it

[Max Field]

Do you ever think you'll ever need to see "the talent" or their sister again? If not, don't worry about it. Let people come to you if they really need something. If you end up sending the video, swear Mr. Talent to secrecy.

[Paul Brenno]

I am on the " talents " email list, as we are related through marriage, he knows my family a bit.

He has never asked for the video directly, but his relatives I just happen to run into and they said they were upset they hadn't seen it....I thought I'd send the talent a link, keeping it private for his use only.....

[Max Field]

Not sure if you've gone through with it already, but try to keep the verbal exchange and file exchange done through non-archived methods to ensure it doesn't get back to you. I might sound like the CIA or something but I'm not sure of the lightness or severity of the situation.