Ikan VL35 external monitor works great when plugged into a wall, but won’t turn on if there’s a battery in it

[Max Moosbrugger]

Just purchased an ikan vl35, it has a battery plate for lp-e6/n. It works perfect when the ac is plugged into the wall, but won’t turn on with batteries. I’ve tried 2 lp-e6 batteries that are fully charged. I’ve looked everywhere an no one else seems to have this issue. Anyone here had this problem