Paul Monk Posted April 27, 2021 Share Posted April 27, 2021 Hey guys, Sorry if this is a dumb question but I don’t know where else to look. I recently bought a super cheap refurbished Alexa Plus 4:3 to go with my 24mm prime lens. Every time I look into the viewfinder all I get are vertical color stripes. I cannot, no matter what I do, get a view of the actual scene before me in my viewfinder. Just those stripes. Is this normal? Is there a way to get out of this? Is there somewhere with detailed manuals on this stuff? Thanks and please help me! Link to comment Share on other sites More sharing options...
Premium Member Dom Jaeger Posted April 27, 2021 Premium Member Share Posted April 27, 2021 Could be the EVF-1 firmware is not the same update as the camera, but surely refurbishment should have dealt with that. Contact the seller? Or ask Arri service directly. There are plenty of user manuals online to make sure you have everything set up correctly. Link to comment Share on other sites More sharing options...
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