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Broken top riser of Neewer C-stand


Nicole Levins

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The top riser of a Neewer C-stand (https://www.amazon.co.uk/Neewer-Adjustable-Reflector-Photography-Monolight/dp/B01GUQUBEW/ref=psdc_332195031_t2_B07D8WF443) doesn't move at all. I think I've checked it initially and it did work but not anymore for some reason. I've checked with Neewer as I have a warranty but I have to pay for the shipping costs to send the item back which turned out to be more expensive than the c-stand itself haha. So please check out the video attached as well and any advice would be much appreciated!

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Which part does not move?

Grip Head or Riser?

The Riser collar is held on by set screw. Can't see exactly but usually a hex driver will loosen the set screw so you can get the collar off to inspect the riser and brake.

Edited by Ed Conley
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