George B

I Eventually got through to them once i messaged them on ebay and then I got a reply back through normal email and that was in September. They said they were having some equipment issues and that was why it was taking so long. So I think they're still going they just take ages to reply. In the end I did get the film back so all was fine it just took ages, hope this helps.

Hi all, I seem to be having the same problem now. I ordered and received three super 8 cartridges a couple of months ago and sent them back to get processed in late august, yet since then I haven't received any notification that they received them. I know it hasn't been 18 days yet but I'm just a bit concerned. I emailed them enquiring about whether the films had arrived and they said they would check. Yet I didn't get an email back and after several emails from me, still nothing..... Their phone number still doesn't seem to work. Can anyone help or does anyone know what to do? Cheers!