Alexa MINI, EXP-Control Issue

[Jonas Björne]

I have an issue with the EXPOSURE CONTROL (false color) assigned to the EXP-Button on the EVF. When I try to toggle the function on and off, the camera only switches the false color image between the viewfinder or the built in monitor on the EVF. So I can actually not turn it completely off.

 

Idk if I am just stupid and couldn't figure it out, I tried to turn all user-buttons off and re-assign them, and re-assign the EXP-button to Zebra and rebooting the camera.. Nothing worked.

 

Has anyone had this problem and know how to solve it? I'm gonna ask the rental house to re-install the software tomorrow morning though. But I'm worried that its not gonna work, bc they have the latest update installed..

 

Would be wonderful to hear your thoughts about this!!

 

// Jonas

[Satsuki Murashige]

Strange, haven't seen that yet. If you're on a job right now, I'd call the rental house right away and see if one of their techs can talk you though the problem.

[Hunt Greg]

Hey Jonas,

 

I'm sure you've solved this but I figured I'd chime in.

 

I just bought a Mini and had the exact same problem. I've shot with Mini's before and had never seen this so I was completely perplexed. I contacted a friend who's a Mini owner and he said that the same thing happened to him once, but then it "went away". He suggested updating the SUP or trying a reset. The camera came with SUP 3.1 so I updated to SUP 4 and it has been fine since.

 

So not sure what was going on exactly but seems like a common bug.

 

G