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Jason Cha

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Posts posted by Jason Cha

  1. On 6/22/2021 at 12:04 AM, Adnan Siddiqui said:

    NIGHTMARE.....NIGHTMARE....NIGHTMARE....

    My experience with Van Diemen is the worst customer service experience of my life....GUARANTEED!!!! 

    I finally found an associate who will be traveling to Surrey and I requested to have them retrieve the lens and pay via Banker's cheque or cashier's cheque, Van Diemen has declined that as a viable option, stating I have to wait 2 weeks before they can release the lens.  A Bank's cheque is a guarantee of the funds availability and that the cheque will not bounce!!

    But leave it to Van Diemen to complicate it! 

    FURTHERMORE, they are complicating my attempt to pay cash stating they have to meet bank regulations, "to prevent Money Laundering attempts." (email, June 14, 2021)

    WTF!!!! 

    Man. I feel sorry for your pain. How did it go? Did you end up getting the lens back?? 

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