Rui Guerra

Hi all, I am new to the forum so my excuses if I'm posting in the wrong subforum. I got a Sony Hi8 (Evw-300p) but every time a tape is inserted the warning led turns on and the screen says "Slack". I have tried with a brand new tape without success. Any ideas on how to solve the problem? Do you know any place in Holland where I can take the camera to repair? Thanks a lot, Rui