I bought a set of filters and some basic equipment from Van Damien in mid-May this year. It was meant to arrive in 3-5 days. from purchase. A week later, I hadn't received the item. I called them and they re-assured me they got my order and would send it. This went on for a few more weeks. I called em saying I no longer wanted the items as it was now August. They promised a refund - this went on, no replies. Avoid this company.