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Chris Burke

No video out via Intensity Shuttle Pro USB/resolve

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I am on a macbook pro 13 inch 9.2 running 10.11.6, 16 gigs ram, resolve 14.2.1. I get no video out despite checking all setting. I get video out with other programs like FCP 7. I also get video out when I boot the computer with Intensity connected, I get a Blackmagic splash screen. Kinda ironic that it doesn't work with same vendor hardware/ software. Anybody have a similar experience and fix??

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Have you told Resolve to use the Shuttle? When I installed my internal mini-monitor, I think I had to go into the preferences and check a box.

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Yes, went into the setting and chose Intensity several times. Like I said before, it works fine with other programs and I do have a splash screen. I wonder if it has something to do with a software conflict.

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